ServiceNow is a company that sells workflow and IT service management software to enterprises. Its recent coverage focuses on AI products: ServiceNow launched AI Workflow Factory and Autonomous Engineer, combining process mining, AI-assisted development and workflow execution; its CoreAI team released AutoSynthData, which generates and validates training tasks from a target model's failures and a teacher model's successes; and Omnissa, formerly a VMware unit, released its Elara AI governance product in beta.
ServiceNow launches AI Workflow FactoryServiceNow launched AI Workflow Factory and Autonomous Engineer, combining process mining, AI-assisted development and workflow execution into a continuous improvement loop that moves enterprises beyond one-off AI projects. An analyst notes the approach still requires firms to address data, integration and process redesign fundamentals.
ServiceNow Releases AutoSynthData for Enterprise Agent Training DataServiceNow CoreAI introduced AutoSynthData, which uses a target model's failures and a stronger teacher's successes to automatically generate and validate new training tasks, shifting the curriculum as the model improves. The pipeline is illustrated with the EnterpriseOps Gym dataset, aiming to close enterprise agents' capability gaps in their own environments.
Omnissa launches Elara AI governance product in betaOmnissa, formerly a VMware unit, released Elara in beta, an AI governance product that connects independent enterprise systems so IT and security teams can see how AI apps, models, and agents are used and apply policies based on business context. It sits above existing tools without requiring a single tech stack.
The A.I. Daily