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Kroger, the largest standalone U.S. supermarket chain, will cut 3,000 corporate jobs over three years as it ramps up AI to streamline operations. CEO Greg Foran said technology is reshaping how work gets done and the company must adapt and reduce duplicative work.
Grocery giant Albertsons is teaming with OpenAI to expand AI across shopping, store operations, fulfillment and merchandising, launching a plug-in for Safeway stores that lets customers discover products and complete shopping within ChatGPT. The offering is planned for other banners such as Vons and Jewel-Osco, while predictive models and generative AI power explainable recommendations behind the scenes.
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