OpenAI helps Albertsons expand AI grocery offerings

Grocery giant Albertsons is teaming with OpenAI to expand AI across shopping, store operations, fulfillment and merchandising, launching a plug-in for Safeway stores that lets customers discover products and complete shopping within ChatGPT. The offering is planned for other banners such as Vons and Jewel-Osco, while predictive models and generative AI power explainable recommendations behind the scenes.

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