Tech execs get wiser about measuring AI ROI

Computerworld reports that in a McKinsey survey about 80% of respondents said AI improved productivity, but only 37% saw an impact on profits and just 6% said AI delivered significant value worth at least 5% of operating profit. Analysts say the biggest gains come from redesigning end-to-end human-agent workflows rather than layering agents onto existing processes, and from better transparency on token costs.

• AI agents need a COO-style manager, Get Covered COO argues2026-10-27
• AI inference's hidden storage costs: data volumes surge2026-10-22
• McKinsey: AI job shift may create more roles than it replaces2026-10-16
• McKinsey: 88% of organizations now use AI regularly2026-10-15
• AI can't fix a business system with broken processes2026-10-02