Apple retail veteran doubts AI shopping bet

Ron Johnson, who built Apple's retail business, says AI will improve online shopping but won't change how people shop. He argues that personal purchases like laptops won't be delegated to AI agents, as buyers still want to experience products in person.

• AI chatbots and privacy: How to keep personal info secure2026-09-21
• Ex-DOJ antitrust chief on AI antitrust exemptions2026-09-19
• xAI Settles Claims Against Apple Over AI Competition2026-09-14
• Gemini agent breached 3 firms, Google kept quiet2026-09-22
• British Columbia sues OpenAI over failure to warn about mass shooting2026-09-21