AI assistants reshape public access to government services

Governments are moving from basic chatbots to more connected, proactive AI assistants that help citizens find procedures and services in everyday language. OECD 2026 research found AI use in 35 of 36 member countries, with accuracy, privacy and human oversight still central.

• IMF, OECD warn AI could widen rich-poor country divide2026-10-22
• AI and private capital for developing-economy recovery2026-10-19
• OECD: Central banks must stay vigilant on inflation risks2026-09-23
• OECD: AI Use Leaves Students 1.5 Years Behind2026-09-14
• OECD finds AI users generally score worse, some uses help2026-09-09